Amy is a professional unicorn and owner of Veterinary Team Training. After starting in a rural general practice with one doctor, Amy has worked for almost every business sector including private, corporate, non-profit and federal government. She has held several board positions in the Academy of Veterinary Emergency & Critical Care Technicians & Nurses including president. After obtaining a masters in leadership and management she published the award-winning and best-selling books “Oops, I Became a Manager” and “Oops, My Team is Toxic.” She lives in Massachusetts with her wonderful furry kids where you can find her eating chocolate, running in the woods, competing in agility, and diving in the ocean.