Products
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The Academy, Recorded Workshops
Me, We, & Us: The Shared Responsibility of Psychological Safety
Course • 2 lessons -
The Academy, Recorded Workshops
How a No Blame Culture Approach can Safeguard Against Medical Errors and Other Mistakes
Course • 2 lessonsIn this workshop from the 2023 Uncharted Culture Conference, Rebecca May, CVPM, discusses how she implemented tools like the Incident Decision Tree in her emergency veterinary practice to address medical errors and move toward a culture of learning.
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The Academy, Recorded Workshops
LEAN Principles in Practice
Course • 2 lessonsIn this workshop from the 2023 Uncharted Culture Conference, Dr. Mark Nunez shares how he effectively implemented LEAN boards into his veterinary practice and how it drastically improved instituting changes in his veterinary team.
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The Academy, Recorded Workshops
Owning Our Success – Five Steps to a Culture of Accountability
Course • 2 lessonsIn this workshop from the 2023 Uncharted Culture Conference, Senani Ratnayake, RVT, discusses how accountability influences the wellbeing and confidence of the entire team and how understanding how the outcomes of actions tie to the greater good.
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The Academy, Recorded Workshops
The Accountability Ecosystem: Cultivate a Culture for Success
Course • 2 lessonsIn this workshop from the 2023 Uncharted Culture Conference, Maria Pirita, CVPM, gives a framework for using the 3-part accountability ecosystem in veterinary practices to create long-term accountability and guide veterinary teams toward success.
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The Academy, Recorded Workshops
Team Meetings That Build a Financially-Informed Culture
Course • 2 lessons