Actionable Communication Strategies: Learn how to frame conversations effectively, making it easier to align clients, teammates, and stakeholders with your goals.

Confidence in Difficult Conversations: Gain tools to navigate challenging discussions with empathy and professionalism, ensuring better outcomes for patients and your team.

A Framework for Ethical Persuasion: Discover techniques for influencing others while maintaining authenticity and trust, ensuring your clients feel heard and respected.

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About The Speakers

Dr. Andy Roark is a sought-after speaker, educator, and author in veterinary medicine. Known for his approachable style and practical advice, Dr. Roark helps veterinary professionals navigate the complexities of client communication and leadership with clarity and compassion. Stephanie Goss is a celebrated practice manager, consultant, and podcast host who specializes in empowering veterinary teams to excel. With years of hands-on experience, Stephanie brings a unique perspective on team dynamics, client interactions, and leadership. Together, Andy and Stephanie provide actionable insights and guidance for veterinary professionals, making difficult conversations easier, more effective, and more rewarding.

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